Committed Strategic Account Manager |Closing Date: 04 July 2025
The Account Manager is responsible for managing and growing relationships with Vodacom’s large enterprise customers. This includes understanding client needs, delivering tailored telecom and ICT solutions, and ensuring exceptional customer experience. The role focuses on maintaining and expanding a portfolio of key accounts to achieve sales targets and business objectives.
JOB OVERVIEW
Job Title: Account Manager
Requisition ID: 262386
Company: Vodacom
Location: Bloemfontein, South Africa
Employment Type: Full-time
Closing Date: 04 July 2025
Responsibilities:
Manage and nurture relationships with large enterprise/key account clients
Drive customer retention, satisfaction, and revenue growth across your portfolio
Identify customer needs and offer tailored Vodacom solutions
Develop and maintain account development plans and sales strategies
Handle escalated customer issues and ensure timely delivery of products/services
Collaborate with internal stakeholders to improve customer experience
Forecast and track key account metrics and prepare detailed reports
Support finance with overdue client payments
Qualifications:
3-year Diploma or Degree in Sales, Business, or a Technical field (SAQA Accredited) — Essential
Postgraduate qualification — Advantageous
Minimum 3+ years’ experience (Account Manager) OR 5+ years’ (Senior Account Manager) in telecoms or ICT sales
Strong background in portfolio management, relationship-building, and solution selling
Valid driver’s license required
Benefits:
Competitive incentive programs and benefit packages
Medical aid, retirement funds, and risk cover
Cellphone and data benefits
Fibre connection discounts and exclusive staff deals via partner companies
Application Process:
Submit your CV via Vodacom’s careers platform by 04 July 2025.
ALSO SEE: SAQA Qualification Verification Guide