AVBOB, a trusted leader in the funeral and insurance industry, is seeking a compassionate and detail-oriented Assistant Representative to join our Bloemfontein team. This role is vital in ensuring seamless service delivery and support for bereaved families, reflecting AVBOB’s commitment to excellence and care.
Job Details
- Job Title: Assistant Representative (Bloemfontein)
- Company: AVBOB
- Location: Bloemfontein
- Reference Number: 995FUN041
- Posting Date: 2024/12/05
- Work Level: Junior Management
- Job Type: Contract (6–9 months)
- Salary: Market-Related
- Employment Equity Position: No
Qualifications
To be considered for this role, applicants must meet the following criteria:
- Education: Grade 12 certificate (matric).
- Driver’s License and Transport: Valid driver’s license with access to reliable transportation and a cellphone.
- Clear Record: No credit or criminal record.
- FAIS Compliance:
- Industry entrants between 2004–2007 require 30 credits on NQF 4 by December 2009.
- Industry entrants between 2008–2009 require 30 or 60 credits on NQF 4 by December 2011, or a full FAIS-recognized qualification by December 2013.
- Industry entrants from 2010 onwards require a full FAIS-recognized qualification.
Key Responsibilities
As an Assistant Representative, your duties will include:
- Funeral and Cremation Arrangements: Managing all aspects of funeral and cremation planning with sensitivity and professionalism.
- Legal Documentation: Ensuring the completion and submission of all legal documents related to funerals and cremations.
- Record-Keeping: Maintaining accurate and organized funeral records.
- Client Support: Offering emotional support and counseling to grieving families.
- Financial Administration: Handling payments, invoicing, and financial record management.
- Sales and Marketing: Promoting AVBOB’s funerals, tombstones, and insurance products to clients.
- Customer Service: Resolving client complaints and queries promptly and professionally.
Experience
- Prior experience in the funeral industry will be an advantage.
Skills Required
- Exceptional communication and interpersonal skills.
- Strong analytical, planning, and organizational abilities.
- Excellent time management and administrative capabilities.
- Computer literacy.
Why Join AVBOB?
At AVBOB, we offer a supportive and professional environment where you can make a meaningful difference in the lives of our clients. Join a company that values compassion, integrity, and exceptional service.
If you meet the requirements and are dedicated to providing outstanding client care, we encourage you to apply.