Administration Clerk: Supervisor ( Department of Defence) x3
Position Details
- Job Title: Administration Clerk: Supervisor
- Reference Number: SG 01/24/26/04
- Employer: Department of Defence
- Number of Posts: 3
- Location: 3 Military Hospital, Bloemfontein, Free State
- Salary: R338 106 – R398 277 per annum (Salary Level 7)
Job Description
The Administration Clerk: Supervisor will oversee patient administration activities and ensure the effective management of medical records and related administrative services. The role includes supervising records management, handling patient referrals, maintaining medical documentation, compiling statistical reports, and supporting healthcare practitioners through efficient administrative processes.
Key Responsibilities
Medical Records Management
- Manage the receipt, capturing, and scanning of medical records.
- Maintain accurate and secure patient records.
- Retrieve medical records for healthcare practitioners and management.
- Handle medical record enquiries and resolve related issues.
Patient Administration
- Ensure patients have the correct referral documentation.
- Facilitate medical authority processes.
- Manage patient administration procedures in line with departmental policies.
Reception and Administrative Support
- Provide comprehensive reception services.
- Render secretarial and administrative support.
- Respond to patient and stakeholder enquiries professionally.
Reporting and Statistics
- Compile weekly and monthly statistical reports for management.
- Collect and maintain accurate administrative data.
- Assist with record-keeping and reporting functions.
Financial Administration
- Manage medical debtors.
- Process invoices and related administrative documentation.
Minimum Requirements
Applicants must have:
- Grade 12 (NQF Level 4) or an equivalent qualification.
- A minimum of three (3) years’ experience in Patient Administration.
Required Knowledge
Applicants should possess knowledge of:
- Patient administration procedures.
- Medical records management.
- Clerical and administrative practices.
- Data capturing and statistical reporting.
- Public Service legislative framework.
- Administrative procedures within the working environment.
Required Skills and Competencies
Successful candidates should demonstrate:
- Computer literacy.
- Good planning and organisational skills.
- Strong written and verbal communication skills.
- Good language proficiency.
- Attention to detail and accuracy.
- Administrative and record management skills.
- Ability to work independently and within a team.
- Professional customer service skills.
- Ability to maintain confidentiality.
Salary
- R338 106 – R398 277 per annum
- Salary Level: 7