Sales Associate- Totalsports (TFG)- Kroonstad x1
Job Details
Job Title: Sales Associate (120hr)
Company: Totalsports (TFG)
Location: Kroonstad, Free State, South Africa
Employment Type: Full-time
Job Identification: 15127
Date Posted: 29 October 2026
Closing Date: 04 November 2026
Industry: Retail / Sportswear and Apparel
Working Hours: 120 hours
Job Description
Totalsports, part of The Foschini Group (TFG), is looking for a passionate, energetic and customer-focused Sales Associate to join its team in Kroonstad, Free State.
The successful candidate will be responsible for delivering excellent customer service, driving sales and ensuring customers have an exceptional shopping experience. The role involves promoting and selling a diverse range of sportswear and lifestyle products, identifying customer needs, achieving sales targets and maintaining effective stock replenishment.
The ideal candidate should be passionate about people, sports and fitness, with strong communication skills and the ability to work in a fast-paced retail environment.
Key Responsibilities
Represent the Totalsports brand and deliver an excellent customer experience.
Exceed customer expectations by identifying their needs and recommending suitable products.
Monitor sales performance and work towards achieving sales targets.
Promote and sell a diverse range of sportswear and lifestyle products.
Keep up to date with the latest fashion, sportswear and retail trends.
Identify opportunities to generate additional sales.
Assist customers with product enquiries and purchasing decisions.
Replenish stock to ensure the store is adequately stocked and ready for customers.
Build and maintain strong customer relationships.
Handle customer challenges and provide appropriate solutions.
Maintain high standards of customer service and store presentation.
Requirements and Qualifications
Minimum Qualification:
– Grade 12 (Matric).
Required Skills and Competencies:
Passion for working with people.
Target-driven with a strong focus on customer experience.
Good verbal and written communication skills.
Ability to multitask in a fast-paced environment.
Ability to work independently and take initiative.
Strong attention to detail.
Customer loyalty and relationship-building skills.
Excellent customer service delivery.
Ability to handle customer challenges professionally.
Negotiation and selling skills.
Good planning and organisational abilities.
Ability to work effectively within a team.
Passion for sports, fitness and a healthy lifestyle.
Key Behavioural Competencies
The successful candidate should demonstrate:
Adhering to Standards: Ensuring quality and compliance in daily tasks.
Continual Improvement: Identifying opportunities to improve processes.
Decision-Making: Making effective and timely decisions.
Driving and Persevering: Demonstrating determination to achieve targets.
Meeting Customer Expectations: Consistently delivering exceptional customer service.
Planning and Organising: Managing responsibilities effectively.
Relating and Networking: Building positive relationships with customers and colleagues.
About Totalsports and TFG
The Foschini Group (TFG) is an internationally diversified retail group with a portfolio of 34 speciality lifestyle and apparel brands. The company focuses on creating remarkable shopping experiences and providing opportunities for employee growth and development.
Totalsports is passionate about sports, fitness and healthy living. The brand aims to inspire, motivate and make sport and fitness accessible to everyone.