Receptionist x1
- Job Title: Receptionist
- Company: Triton Express (Part of Plennegy Group)
- Location: Bloemfontein, Free State
- Job Type: Full-Time
- Industry: Road Freight Logistics
- Posted By: Plennegy (Pty) Ltd.
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Company Overview:
Triton Express, established in 1987, is a well-known logistics and freight company operating throughout Southern Africa. They are known for:
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Reliable, customer-focused road freight solutions
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High standards in service, performance, and professionalism
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Innovation and strong company values (performance, integrity, leadership)
Key Responsibilities:
You will be the first point of contact for the company and will handle both front desk and administrative duties, including:
Front Desk Duties:
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Answering and directing incoming calls
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Taking and forwarding messages
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Greeting visitors and assisting with collections/drop-offs
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Handling customer queries professionally
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Maintaining cleanliness and presentation of reception area
Administrative Duties:
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Working with cash clients and ensuring correct payments
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Filing (for PA, Admin Supervisor, Branch & Operations Managers)
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Updating and maintaining national contact lists
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Monitoring office supplies and placing orders when needed
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Capturing VSA (Vehicle Service Agreement) data daily
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Compiling reports on incoming/outgoing calls
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Handling daily reports and assisting with collections
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Supporting the Supervisor and Branch Manager with ad-hoc tasks
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Health & safety and maintenance admin assistance
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Escalating unresolved client queries when necessary
Requirements:
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Grade 12 (Matric)
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Minimum 2 years’ experience in reception or admin
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Good telephone etiquette and communication skills
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Intermediate MS Word & Excel skills
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Experience operating multi-line telephone systems (Alcatel or similar)
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Ability to use standard office equipment (copier, scanner, etc.)
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Basic understanding of freight/logistics operations (advantageous)
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Strong customer service skills and ability to handle complaints
Knowledge & Skills Needed:
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Procedures for local/international calls
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Knowledge of branch structures and responsibilities
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Familiarity with freight operational processes (preferred)
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Organizational and multitasking ability
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Reliable, detail-oriented, and proactive in assisting management
Application Details:
The job post doesn’t mention a specific deadline, so it’s best to apply as soon as possible.


