Receptionist x1
- Job Title: Receptionist
- Company: Triton Express (Part of Plennegy Group)
- Location: Bloemfontein, Free State
- Job Type: Full-Time
- Industry: Road Freight Logistics
- Posted By: Plennegy (Pty) Ltd.
Company Overview:
Triton Express, established in 1987, is a well-known logistics and freight company operating throughout Southern Africa. They are known for:
Reliable, customer-focused road freight solutions
High standards in service, performance, and professionalism
Innovation and strong company values (performance, integrity, leadership)
Key Responsibilities:
You will be the first point of contact for the company and will handle both front desk and administrative duties, including:
Front Desk Duties:
Answering and directing incoming calls
Taking and forwarding messages
Greeting visitors and assisting with collections/drop-offs
Handling customer queries professionally
Maintaining cleanliness and presentation of reception area
Administrative Duties:
Working with cash clients and ensuring correct payments
Filing (for PA, Admin Supervisor, Branch & Operations Managers)
Updating and maintaining national contact lists
Monitoring office supplies and placing orders when needed
Capturing VSA (Vehicle Service Agreement) data daily
Compiling reports on incoming/outgoing calls
Handling daily reports and assisting with collections
Supporting the Supervisor and Branch Manager with ad-hoc tasks
Health & safety and maintenance admin assistance
Escalating unresolved client queries when necessary
Requirements:
Grade 12 (Matric)
Minimum 2 years’ experience in reception or admin
Good telephone etiquette and communication skills
Intermediate MS Word & Excel skills
Experience operating multi-line telephone systems (Alcatel or similar)
Ability to use standard office equipment (copier, scanner, etc.)
Basic understanding of freight/logistics operations (advantageous)
Strong customer service skills and ability to handle complaints
Knowledge & Skills Needed:
Procedures for local/international calls
Knowledge of branch structures and responsibilities
Familiarity with freight operational processes (preferred)
Organizational and multitasking ability
Reliable, detail-oriented, and proactive in assisting management
Application Details:
The job post doesn’t mention a specific deadline, so it’s best to apply as soon as possible.