Labour Relations Officer x2
Position Details
- Job Title: Labour Relations Officer
- Number of Posts: 2
- Salary: R338 106 per annum
- Benefits:
- 13th Cheque
- Home Owner Allowance
- Medical Aid (Optional, subject to prescribed requirements)
Centres and Reference Numbers
- Universitas Academic Hospital – Ref No: H/L/1/2026
- Corporate Office, Bloemfontein – Ref No: H/L/2/2026
Job Purpose
The Labour Relations Officer is responsible for promoting sound employer-employee relations within the Department by managing misconduct cases, grievances, disputes, disciplinary processes, and labour relations interventions. The role provides professional advice to management on labour legislation and employee relations matters while ensuring compliance with Public Service labour relations frameworks and applicable legislation.
The successful candidate will contribute to maintaining harmonious labour relations, minimizing workplace conflict, and ensuring fair and lawful employment practices.
Minimum Requirements
Educational Qualifications
A recognized three-year Degree or Diploma in:
- Labour Law
- Labour Relations
- Industrial Relations
- Employment Relations
- Equivalent related qualification
Additional Requirements
- Computer literacy.
Knowledge Requirements
Candidates should possess knowledge of:
Labour Relations Legislation
- Labour Relations Act (LRA)
- Basic Conditions of Employment Act (BCEA)
- Employment Equity Act (EEA)
- Public Service labour relations policies.
- Collective agreements and resolutions.
- Disciplinary procedures and codes.
- Grievance procedures.
- Dispute resolution mechanisms.
Employee Relations Processes
- Misconduct investigations.
- Disciplinary hearings.
- Grievance management.
- Conflict management.
- Dispute resolution.
- Consultation and negotiation processes.
- Labour relations administration.
Systems Knowledge
- Employee Relations Management Information Systems.
- Microsoft Office applications.
- Case management and reporting systems.
Required Skills and Competencies
Technical Skills
- Labour relations administration.
- Case management.
- Misconduct investigations.
- Grievance handling.
- Dispute resolution.
- Policy interpretation.
- Secretariat services.
- Report writing.
Communication Skills
- Excellent verbal communication.
- Professional written communication.
- Presentation skills.
- Facilitation skills.
- Stakeholder engagement.
Interpersonal Skills
- Negotiation skills.
- Conflict resolution.
- Relationship management.
- Mediation skills.
- Consultation and advisory skills.
Analytical Skills
- Problem-solving.
- Investigation and analysis.
- Decision-making support.
- Case evaluation.
Organizational Skills
- Planning and coordination.
- Case tracking and monitoring.
- Time management.
- Attention to detail.
Key Duties and Responsibilities
1. Misconduct Case Management
- Handle misconduct cases in accordance with applicable legislation and policies.
- Investigate alleged misconduct.
- Assist with disciplinary processes and procedures.
- Ensure compliance with disciplinary codes and collective agreements.
- Monitor progress of disciplinary matters.
- Maintain records of disciplinary cases.
- Ensure procedural and substantive fairness.
2. Grievance Management
- Receive and process employee grievances.
- Facilitate grievance resolution processes.
- Advise employees and management regarding grievance procedures.
- Monitor implementation of grievance outcomes.
- Ensure grievances are resolved within prescribed timeframes.
- Maintain grievance records and reports.
3. Dispute Resolution
- Handle labour disputes in accordance with relevant legislation and resolutions.
- Facilitate resolution of workplace disputes.
- Assist management in responding to labour disputes.
- Coordinate dispute management processes.
- Monitor dispute outcomes and compliance requirements.
4. Labour Relations Advisory Services
- Provide professional advice to management on labour relations matters.
- Interpret labour legislation and policies.
- Guide managers on disciplinary and grievance procedures.
- Advise on appropriate corrective and preventative actions.
- Assist in minimizing unfair labour practices.
- Promote compliance with labour legislation.
5. Employee Relations Information Management
- Capture information relating to:
- Misconduct cases.
- Grievances.
- Labour disputes.
- Employee relations interventions.
- Maintain accurate records on the Employee Relations Management Information System.
- Ensure proper record keeping and confidentiality.
- Generate employee relations reports and statistics.
6. Secretariat and Committee Support
- Provide secretariat services to Institutional Consultative Committees.
- Arrange meetings and prepare agendas.
- Compile meeting packs and supporting documentation.
- Record minutes and decisions.
- Distribute minutes and action items.
- Follow up on implementation of committee resolutions.
7. Reporting and Administration
- Compile labour relations reports.
- Maintain case files and documentation.
- Prepare management submissions.
- Monitor compliance with labour relations procedures.
- Maintain labour relations registers and databases.
Key Performance Areas (KPAs)
The successful candidate will be assessed on:
- Effective management of misconduct cases.
- Timely resolution of grievances and disputes.
- Compliance with labour legislation and policies.
- Quality of labour relations advice provided to management.
- Accuracy of employee relations records and reports.
- Effective operation of consultative committees.
- Reduction of workplace conflict and unfair labour practices.
- Professional stakeholder engagement.
Ideal Candidate Profile
The ideal candidate should:
- Have a sound understanding of South African labour legislation.
- Be skilled in handling sensitive employee relations matters.
- Demonstrate strong conflict-resolution and negotiation abilities.
- Possess excellent communication and facilitation skills.
- Be objective, impartial, and professional.
- Maintain confidentiality when dealing with labour relations cases.
- Be able to work effectively with employees, unions, and management.
Career Development Opportunities
This role provides valuable experience and advancement opportunities in:
- Labour Relations Management
- Employee Relations
- Human Resource Management
- Industrial Relations
- Employment Law
- Conflict Resolution and Mediation
- Organizational Development
- Public Sector Human Resources
Suitable Qualifications
Applicants with qualifications in the following fields are particularly suitable:
- Labour Relations
- Labour Law
- Industrial Relations
- Employment Relations
- Human Resource Management
- Industrial Psychology
- Public Administration (HR specialization)
- Human Resource Development