Despatch Clerk (PRE260121-4)
Job Details
- Job Title:Despatch Clerk
- Reference Number: PRE260121-4
- Department: Despatch
- Site: 405 – BR Bloemfontein Depot
- Employment Type: Permanent
- Location: Bloemfontein, Free State, South Africa
- Closing Date: 28 January 2026
Purpose of the Role
To administer and control all dispatch-related activities, including receiving and capturing stock, processing invoices, verifying physical stock, supervising dispatch staff, and ensuring accurate and timely loading and dispatch of goods.
Job Overview / Description
The Despatch Clerk is responsible for the effective administration of the dispatch process at the Bloemfontein Depot. This role ensures the accurate receiving, capturing, invoicing, and dispatch of stock while maintaining high levels of accuracy, efficiency, and customer service. The position plays a critical role in ensuring that stock is correctly recorded, loaded, and delivered on time in line with business requirements.
The successful candidate will work in a fast-paced FMCG environment, coordinating dispatch administration, supervising staff, and ensuring operational deadlines are met.
Key Responsibilities
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Receive and capture stock from bakeries for dispatch
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Perform data capture of all dispatch-related administration
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Process and capture invoices accurately
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Assist with handling customer complaints related to dispatch
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Conduct regular checks of physical stock versus system stock and verify discrepancies
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Supervise dispatch staff and ensure adherence to procedures
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Verify physical stock against picking slips on delivery trucks
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Ensure correct and on-time loading of delivery trucks
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Maintain dispatch accuracy and operational efficiency
Required Knowledge, Skills and Competencies
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Strong understanding of business procedures, rules, and processes
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Knowledge of in-house systems such as DRM, GP10 and GP2015 (advantageous)
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High level of accuracy and attention to detail
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Good written and verbal communication skills
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Strong numerical ability
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Ability to drive continuous improvement and innovation
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Teamwork and collaboration
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Accountability and responsibility
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Sense of urgency and results orientation
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Professional conduct and respect for others
Qualification Requirements
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Grade 12 (Matric) certificate or equivalent
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Computer literacy
Experience Requirements
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2–3 years’ experience in a similar role
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Previous experience in an FMCG environment is essential
Additional Requirements
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This is a 6-day position
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Willingness to work Saturdays, Sundays, and Public Holidays as required
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Ability to work under pressure to meet daily deadlines
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Comfortable dealing with customer complaints
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Ability to work effectively in a team-based environment