Saturday, May 30

    Pharmacy Manager – Clicks Heidedal x1

    Position Overview

    • Job Title: Pharmacy Manager – Clicks Heidedal
    • Reference Number: click_025283
    • Company: Clicks Group
    • Industry: Wholesale & Retail Trade
    • Category: Pharmaceutical
    • Location: Bloemfontein, Free State
    • Contract Type: Permanent
    • Closing Date: 1 June 2026
    • Employment Equity Position: Yes
    • Working Hours: 45 hours per week / 6 days

    About the Role

    The Pharmacy Manager will:

    • Lead the pharmacy and clinic operations
    • Ensure excellent pharmaceutical care and customer service
    • Manage dispensary operations, staff, stock, compliance, and finances
    • Drive business performance and healthcare service delivery

    The successful candidate will report to the Area Manager.

    Main Responsibilities

    Pharmaceutical Care & Dispensing

    • Ensure accurate and safe dispensing practices
    • Provide professional healthcare advice and counselling
    • Ensure compliance with:
      • SAPC regulations
      • Good Pharmacy Practice standards
      • Legal scope of practice

    Operational Management

    • Manage:
      • Stock control
      • Shrinkage
      • Housekeeping
      • Administration
    • Ensure operational efficiency of the dispensary and clinic

    Financial Management

    • Monitor expenses and financial performance
    • Drive dispensary and clinic targets
    • Ensure operational viability and profitability

    Staff Leadership & Development

    • Lead pharmacy staff, interns, and learners
    • Manage:
      • Recruitment
      • Staff scheduling
      • Performance management
      • Coaching and development

    Customer Service

    • Improve customer experience and loyalty
    • Support ClubCard participation targets
    • Integrate pharmacy and clinic healthcare services

    Minimum Requirements

    Essential Qualifications & Experience

    • Registered Pharmacist with the South African Pharmacy Council (SAPC)
    • Minimum 2 years’ experience after community service
    • Minimum 1 year people management experience
    • Registered as Responsible Pharmacist with SAPC

    Advantageous

    • Retail pharmacy experience
    • Unisolv system experience

    Required Knowledge & Skills

    Applicants should have knowledge of:

    • SAPC regulations and pharmacy legislation
    • Ethical pharmacy practice
    • Stock, compliance, and risk management
    • Patient care and counselling
    • Labour legislation and IR practices
    • Financial management principles

    Key Skills

    • Leadership and supervision
    • Planning and organisation
    • Problem-solving
    • Customer service orientation
    • Coaching and mentoring
    • Financial acumen
    • Computer literacy

    Core Competencies

    The role requires:

    • Delivering results
    • Customer focus
    • Team leadership
    • Networking and relationship building
    • Ability to work under pressure
    • Commercial thinking
    • Strong interpersonal skills

    Employment Equity

    Clicks Group is committed to Employment Equity principles.

    Only applicants meeting the minimum requirements will be contacted.

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