Channel Management Head- First National Bank x1
Job Details
- Job Title: Channel Management Head
- Company: First National Bank
- Division: Private Banking and Advisory
- Location: Bloemfontein
- Job Type: Talent Pipeline (future opportunities)
- Closing Date: 31 August 2026
- Job ID: R48711
Job Description
This is a senior leadership role responsible for managing and growing a banking channel within the Private Banking and Advisory environment.
The role focuses on:
- Driving revenue growth
- Managing client portfolios
- Overseeing budget and cost efficiency
- Leading teams and stakeholders
- Delivering high-level client service strategies
You will act as a strategic leader, ensuring the channel performs profitably while maintaining strong client relationships and operational excellence.
Key Responsibilities
1. Revenue Growth & Business Development
- Grow existing client portfolios
- Acquire new high-value clients
- Achieve revenue and profitability targets
2. Financial & Budget Management
- Manage cost-to-income ratio
- Control budgets and expenses
- Improve operational efficiency
3. Client & Service Strategy
- Build a strong service-driven culture
- Ensure exceptional client experience
- Strengthen long-term client relationships
4. Stakeholder Management
- Collaborate with:
- End-users
- Subject Matter Experts (SMEs)
- Project Managers
- Senior leadership
- Maintain strong internal and external relationships
5. Strategic Planning & Leadership
- Advise on sales and performance targets
- Participate in budget planning and presentations
- Lead and guide teams toward achieving business goals
6. Product & Market Expertise
- Maintain deep knowledge of:
- Banking and investment products
- Pricing structures
- Application and processing timelines
- Use this knowledge to drive channel performance
Minimum Requirements
Qualifications
- NQF Level 8 qualification (e.g.):
- Postgraduate Diploma in Financial Planning
- BCom Honours (Investment / Risk Management)
Experience
- 8–10 years experience in:
- Banking
- Investment
- Wealth management
- Financial planning
- At least 4 years in a leadership role
Certifications (Advantageous)
- FAIS Fit and Proper status
- RE5 (Regulatory Exam for Representatives)
- RE1 (Regulatory Exam for Key Individuals)
Additional Requirements
- Must pass a credit record check (as per National Credit Act)
Key Competencies
- Strong leadership and people management
- Strategic thinking and planning
- Financial and business acumen
- Relationship management and influencing skills
- Decision-making and problem-solving
- High-level communication and presentation skills


