Annual Service, Maintenance and Repairs of Nuaire Ultra Low Freezer for 36 Months
Tender Details
- Tender Title: Annual Service, Maintenance and Repairs of Nuaire Ultra Low Freezer for 36 Months at Genetics Department, Bloemfontein
- Tender Number: RFQ UNI 252305
- Reference Number: UNI 252305
- Department/Company: National Health Laboratory Service (NHLS)
- Location: Bloemfontein, Free State
- Advert Date: 20 October 2026
- Closing Date: 3 November 2026
- Closing Time: 11:00 AM
- Contract Period: 36 months
- Tender Status: Open RFQ
- Tender Category: Laboratory Equipment, Refrigeration Equipment, and Repair, Service and Maintenance of Machinery and Equipment
Tender Overview
The purpose of this request for quotation is to appoint a suitably qualified service provider to maintain and repair a Nuaire Ultra Low Freezer used by the NHLS Genetics Department in Bloemfontein.
The successful bidder will be responsible for keeping the equipment in reliable working condition through scheduled servicing, preventive maintenance, technical inspections and corrective repairs throughout the 36-month contract period.
Scope of Work and Responsibilities
The appointed service provider will be expected to undertake the following:
- Conduct annual servicing and scheduled preventive maintenance of the Nuaire Ultra Low Freezer.
- Perform equipment inspections and performance testing.
- Diagnose technical faults and carry out the necessary repairs.
- Replace defective components where required.
- Provide the labour, spare parts, consumables, accessories and technical supervision needed to perform the work.
- Ensure that all maintenance and repair work is carried out according to the applicable technical requirements.
- Include relevant overheads, profit, taxes, levies, duties and currency-related costs in the quoted rates.
- Begin work only after receiving an official NHLS purchase order.
Mandatory Requirements and Documentation
Bidders should carefully consult the official RFQ document to confirm all mandatory requirements. The supplied tender summary identifies the following documentation and compliance requirements:
- Valid ISO 17025 compliance documentation, as specified in the RFQ.
- Completed and signed SBD 1, SBD 4, SBD 6.1 and SBD 7 forms, where applicable.
- Acceptance of the General Conditions of Contract (GCC).
- Valid Central Supplier Database (CSD) registration number or summary report.
- SARS Tax Clearance PIN or certificate.
- Company profile and relevant experience information.
- Verifiable client references and supporting evidence of comparable work, as required by the official documentation.
Important: The supplied summary also mentions company profiles, CVs for designated SCM consultants and a project manager, project plans, and references for consulting or supply-chain support services. These requirements appear unusual for a freezer maintenance tender. Bidders should verify the applicable functionality criteria and personnel requirements directly in the official RFQ before submitting a quotation.
Evaluation Criteria
According to the supplied tender summary, the evaluation process includes administrative compliance, mandatory requirements, functionality and preference-point assessment.
- Functionality threshold: A minimum score of 80% is indicated in the supplied summary.
- Preference-point system: An 80/20 scoring model is indicated, with 80 points allocated to price and 20 points to specific goals.
- Pricing: Quotations must be submitted in South African Rand (ZAR), with VAT treatment and pricing conditions confirmed against the official RFQ.
- Price validity: The supplied summary indicates that prices must remain fixed for the contract period.
Bidders must confirm the precise scoring methodology, procurement threshold and all pricing instructions in the official tender documentation.
Briefing Session and Enquiries
- Briefing information: Refer to the official RFQ documentation or contact the NHLS for clarification.
- RFQ contact: maryanne.grimsell@nhls.ac.za
- Technical enquiries: neo.mokgosi@nhls.ac.za