Operations Intern: Bloemfontein X1
Job Details
- Position Title: Operations Intern
- Location: Bloemfontein
- Department: Operations / Logistics
- Reporting To: Operations Manager
- Employment Type: Internship (Fixed-Term)
- Work Environment: Fast-paced, 24/7 transport operational environment
Job Overview
The Operations Intern will gain hands-on experience within a dynamic transport and logistics environment. This role provides practical exposure to daily operational coordination, dispatching, route monitoring, and real-time problem-solving within a 24/7 transport operation.
The intern will work closely with the Operations team to support logistics planning, driver coordination, scheduling, and performance monitoring, while contributing to operational efficiency and service delivery excellence.
Job Description
1. Operational Coordination & Dispatch Support
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Assist with daily coordination and dispatching of transport operations to ensure timely truck departures and arrivals.
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Monitor transport schedules, routes, and traffic patterns to minimize delays and optimize delivery performance.
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Communicate with drivers regarding route adjustments, load requirements, and safety protocols.
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Support shift scheduling of drivers to ensure adequate operational coverage and compliance with safety regulations.
2. Tracking & Documentation
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Support tracking of cargo, fleet, and equipment movements.
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Maintain accurate and up-to-date operational records and documentation.
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Ensure proper capturing and filing of transport-related documentation.
3. Operational Analysis & Continuous Improvement
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Assist in analysing operational data to identify efficiency improvements.
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Monitor resource utilisation and turnaround times.
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Provide support in identifying bottlenecks and operational challenges.
4. Issue Resolution & Emergency Support
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Conduct initial issue resolution for logistical or operational challenges.
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Escalate complex matters to the Operations Manager where necessary.
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Support the development and implementation of emergency response protocols.
Skills & Competencies
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Strong problem-solving and analytical skills.
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Keen interest in transport and logistics operations.
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Ability to perform effectively in a fast-paced, high-pressure environment.
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Strong communication and interpersonal skills.
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Attention to detail and a proactive mindset.
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Ability to prioritise tasks and adapt to changing operational demands.
Experience & Education
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National Matric Certificate (Grade 12) – Essential.
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Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
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A qualification in Logistics, Supply Chain, or Operations Management (advantageous but not essential).