Shop Assistant / Cashier – Clicks Heidedal X1
Shop Assistant / Cashier – Clicks Heidedal
- Bloemfontein, Free State
- Clicks Group
- Listing Reference: click_023717
- Apply By: 19 February 2026
- Contract Type: Permanent
- EE Position
- Industry: FMCG & Supply Management
- Job Category: FMCG, Retail, Wholesale & Supply Chain
Position Overview
The Shop Assistant / Cashier is responsible for delivering service excellence through efficient customer service, accurate point-of-sale (POS) operations, and effective merchandising.
The role ensures customers have a positive shopping experience while supporting store sales, operational efficiency, and brand standards.
Key Responsibilities
Point of Sale (POS) Operations
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Execute all POS activities accurately and efficiently
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Scan merchandise and process payments correctly
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Handle ClubCard rewards and enroll new members
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Ensure safe and secure cash handling at all times
Sales & Promotions
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Promote the Clicks ClubCard to customers
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Inform customers about promotions and special offers
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Contribute to achieving sales and participation targets
Customer Service
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Deliver friendly, professional, and visible customer service
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Act as a brand ambassador
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Ensure customers “feel good and pay less”
Merchandising & Housekeeping
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Maintain store merchandising and visual display standards
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Perform housekeeping duties
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Keep up to date with products, promotions, and events
Knowledge Requirements
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Basic maths calculations
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Retail/FMCG background (advantageous)
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Understanding of merchandising and promotion principles
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Knowledge of stock management procedures
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Customer service excellence principles
Skills Required
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Planning and organising skills
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Problem-solving ability
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Strong customer orientation
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Good communication skills
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Computer literacy
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Numeracy skills
Competencies
Essential:
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Relating and networking
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Following instructions and procedures
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Delivering results and meeting customer expectations
Desirable:
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Working with people
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Persuading and influencing
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Planning and organising
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Coping with pressure and setbacks
Minimum Requirements
Education:
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Essential: Grade 12
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Desirable:
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Mathematics (50% at Grade 12 level)
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English (50% at Grade 12 level)
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Experience:
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Desirable: Experience in a customer-facing role within a retail/FMCG store operations environment