General Assistant: CASHBUILD Thaba Nchu x1
Position Information
-
Job Title: General Assistant (External Applications Only)
-
Location: Thaba Nchu, Free State, South Africa
-
Employment Type: External / On-site
-
Posted: 11 March 2026
-
Work Schedule: Shifts, including weekends and public holidays
Job Purpose
The General Assistant ensures comprehensive customer service and supports store operations through merchandising, stock management, housekeeping, and safety compliance within their area of responsibility.
Key Responsibilities
Customer Service
-
Advise and assist customers on products and queries.
-
Handle and resolve customer complaints professionally.
-
Ensure a friendly and helpful approach at all times.
Merchandising Standards
-
Merchandising bulk stock according to store layout and planograms.
-
Ensure shelves and product displays are fully stocked.
-
Apply correct shelf price labelling within area of responsibility.
Housekeeping
-
Keep assigned areas free of obstacles.
-
Merchandised stock immediately after receiving.
-
Ensure aisles are safe and accessible for customers.
-
Complete checklists for canteen and toilet/showers schedules as required.
Safety (OHSA) Compliance
-
Follow Occupational Health and Safety Act (OHSA) standards.
-
Use safety gear and ensure safety for staff and customers.
-
Ensure safe racking and bulk stock handling.
-
Report any safety discrepancies to the Store Manager.
Stock Loss Management
-
Report damaged or lost stock to the Store Manager.
-
Maintain accurate stock control within area of responsibility.
Minimum Requirements
-
Grade 10 / NQF Level 3 with 1 year of related experience, OR
-
Grade 12 without prior work experience
-
Ability to communicate in English and the dominant local language
-
Valid South African ID or work permit
-
Ability to perform basic calculations accurately
-
Willingness to work shifts, weekends, and public holidays
-
Ability to work under pressure
Skills and Competencies
-
Attention to detail and accuracy in completing tasks
-
Client-focused with strong customer service skills
-
Ability to maintain safe and orderly merchandising
-
Organizational and time management skills
-
Integrity and reliability
-
Willingness to learn and develop professionally
Personal Attributes
-
Honest, sincere, and professional
-
Proactive in personal development and skill growth
-
Energetic, disciplined, and customer-oriented
-
Able to follow instructions and comply with store policies
-
Can-do attitude with problem-solving approach