Monitor Room Operator- University of the Free State x2
Job Details
Company: University of the Free State (UFS)
Job Title: Monitor Room Operator
Job ID: 6625
Posting Number: 2349
Number of Positions: 2
Department: Deputy Vice-Chancellor: People and Operations – Protection Services
Location: Bloemfontein Campus, Free State
Employment Type: Permanent
Occupational Level: Unskilled
Salary: R127,080.97 per annum (including benefits)
Assumption of Duty: As soon as possible
Closing Date: 9 November 2026
Job Description
The University of the Free State is inviting applications from suitably qualified and experienced candidates for two permanent Monitor Room Operator positions within its Protection Services Department.
The successful candidates will be responsible for monitoring and operating security surveillance systems, including CCTV cameras, alarms and fire detection systems, to ensure the safety and security of university property, staff, students and visitors.
The role involves identifying suspicious activities, reporting security incidents, coordinating security responses, maintaining surveillance records and assisting with preliminary investigations. Candidates must be alert, reliable, detail-oriented and able to work independently while communicating effectively with security personnel.
Key Duties and Responsibilities
Operate and maintain surveillance equipment, monitoring live and recorded CCTV footage.
Monitor multiple screens simultaneously and identify suspicious activities or unusual occurrences.
Record observations and report incidents to the Shift Leader.
Communicate with security officers through two-way radios and direct them to incident scenes using the safest and shortest routes.
Safely store CCTV footage and other surveillance information for investigation purposes.
Test panic buttons (redpulls) weekly and submit detailed reports.
Monitor fire detection systems, CCTV cameras and security alarms.
Activate security response personnel when intruder alarms or suspicious activities are detected.
Record security incidents and maintain accurate records for evidence purposes.
Prepare incident reports and submit them to the Shift Leader.
Ensure that security monitoring systems are functioning correctly.
Identify faulty security equipment, maintain records and escalate faults to the Shift Leader.
Prepare preliminary investigation notes and conduct initial investigations using CCTV footage.
Provide written statements for investigation purposes.
Attend court proceedings and disciplinary hearings when required.
Perform static guarding, security patrols and crime prevention duties when instructed by the Shift Leader.
Perform Duty Room Operator responsibilities when necessary.
Provide backup support during security incidents when required.
Minimum Requirements
Applicants must meet the following requirements:
Grade 12 (Matric) or National Vocational Certificate at NQF Level 4.
Valid Grade C PSIRA certificate.
At least one year’s relevant work experience.
Important: Applicants must attach copies of their Grade 12 or National Vocational Certificate and valid Grade C PSIRA certificate.
Recommended Requirements
The following qualifications and experience will be an added advantage:
CCTV Monitoring Certificate (attach a copy).
Previous experience working in a higher education environment.
First Aid Certificate (attach a copy).
Firefighting Certificate (attach a copy).
Required Skills and Competencies
Results Orientation
Ability to remain committed to assigned tasks and overcome challenges.
Reliability, responsibility and accountability.
Ability to complete duties effectively.
Strategic Thinking
Ability to manage multiple activities simultaneously.
Strong attention to detail.
Ability to work neatly, accurately and in an organised manner.
Business Acumen
Ability to follow workplace rules, policies and procedures.
Proficiency in MS Office.
Leading
Ability to maintain high levels of motivation, energy and enthusiasm.
Ability to work cooperatively with colleagues and promote teamwork.
Building Coalitions
Ability to negotiate, influence and persuade others.
Good interpersonal and communication skills.
Ability to interact effectively and establish professional relationships.
Salary and Benefits
The annual remuneration package, including benefits, is:
R127,080.97
Per annum, including benefits.
Additional fringe benefits, subject to specific conditions, include:
Pension scheme.
Medical aid scheme.
Group life insurance.
Housing allowance.
Annual leave and sick leave.
Service bonus.
Study benefits.