Pharmacist – Clicks Bethlehem
- Company: Clicks Group
- Position: Pharmacist
- Location: Bethlehem
- Employment Type: Permanent
- Industry: Pharmacy / Retail Healthcare
- Reference Number: click_025421
- Closing Date: 24 June 2026
- Employment Equity Position: Yes
Job Description
The Pharmacist is responsible for managing the dispensary’s operations while delivering high-quality pharmaceutical care, ensuring legal compliance, achieving operational and sales targets, and providing excellent customer service. The role supports Clicks’ vision of being the customer’s first choice in health and beauty retail through professional healthcare services and efficient dispensary management.
Purpose of the Role
To ensure:
- Safe and accurate dispensing of medication.
- Compliance with pharmaceutical regulations and SAPC requirements.
- Excellent customer and patient care.
- Efficient dispensary operations.
- Achievement of business, sales, and healthcare targets.
- Development and supervision of pharmacy support staff.
Key Responsibilities
Pharmaceutical Care and Dispensing
- Dispense prescription medication accurately and safely.
- Perform generic substitutions where appropriate.
- Provide professional pharmaceutical advice and counselling.
- Ensure compliance with:
- Good Pharmacy Practice (GPP)
- South African Pharmacy Council (SAPC) regulations
- Relevant healthcare legislation
- Deliver quality patient care and medication management services.
Dispensary Operations
- Manage daily dispensary activities.
- Ensure proper stock control and inventory management.
- Monitor and reduce shrinkage and stock losses.
- Maintain housekeeping and administrative standards.
- Ensure compliance with company and regulatory requirements.
Business and Target Management
- Support the operational viability of the dispensary.
- Achieve dispensary and clinic performance targets.
- Contribute to sales growth and profitability.
- Manage healthcare product availability and service delivery.
Staff Development and Supervision
- Supervise Pharmacist Assistants and Pharmacist Interns when required.
- Provide coaching, mentoring, and training.
- Support staff development in accordance with SAPC requirements.
- Promote a high-performance culture within the pharmacy team.
Customer Service and Loyalty
- Deliver exceptional customer service.
- Build customer trust and loyalty.
- Promote participation in the Clicks ClubCard programme.
- Resolve customer concerns professionally and efficiently.
Stakeholder Management
- Build strong relationships with:
- Shopping centre management
- Suppliers
- Distribution centres
- Internal healthcare teams
- Collaborate with clinic staff and healthcare aisle teams to provide integrated healthcare solutions.
Company Values and Brand Support
- Promote and uphold Clicks Group values.
- Support the company’s healthcare and retail objectives.
- Contribute to creating a positive customer experience.
Minimum Requirements
Essential Qualifications
- Registered Pharmacist with the South African Pharmacy Council (SAPC).
Desirable Experience
- Retail pharmacy experience.
- Experience using Unisolve pharmacy management software.
Required Knowledge
- SAPC regulations and pharmacy legislation.
- Good Pharmacy Practice (GPP).
- Ethical pharmaceutical practice.
- Patient care and medication counselling.
- Stock control and inventory management.
- Risk and compliance management.
- Customer service excellence.
- Retail pharmacy operations.
Required Skills
Professional Skills
- Accurate dispensing and medication management.
- Patient counselling and healthcare advice.
- Compliance and risk management.
- Clinical decision-making.
Leadership Skills
- Coaching and mentoring.
- Staff development and supervision.
- Performance management.
Business Skills
- Financial awareness.
- Target achievement.
- Planning and organisation.
- Problem-solving and decision-making.
Communication Skills
- Strong interpersonal skills.
- Excellent customer service abilities.
- Effective patient communication.
- Stakeholder relationship management.
Technical Skills
- Computer literacy.
- Pharmacy management systems experience.
- Administrative and reporting skills.
Essential Competencies
- Following instructions and procedures.
- Planning and organising.
- Delivering results and meeting customer expectations.
- Working effectively with people.
- Building professional relationships and networks.
- Coping with pressure and setbacks.
- Commercial and entrepreneurial thinking.
- Adhering to principles and values.