Saturday, April 11

    TRAINER – SMOLLAN X1

    • Location: Free State, South Africa

    • Company: Smollan

    • Industry: Pharmaceutical, Medical, and Healthcare

    • Job Type: Contract

    • Job Ref #: SM-6802

    • Closing Date: Not specified (apply soon)

    • Positions Available: 1

    JOB PURPOSE

    To facilitate short-term product and service training programs for in-store staff (FSPs) to improve workplace performance and enhance customer experience. The role involves training delivery, audits, compliance monitoring, and relationship-building within retail environments.

    KEY RESPONSIBILITIES

    Daily Operations

    • Facilitate group training sessions in-store for product/service knowledge

    • Compile and assist with weekly training reports

    • Oversee data capturing compliance on training tracking systems

    • Conduct store audits to evaluate training effectiveness

    • Identify individual and team improvement areas

    Teamwork & Communication

    • Build strong relationships with store staff and management

    • Conduct knowledge assessments with field staff

    • Provide on-the-job training to new or junior trainers

    • Assist with training logistics (equipment, venues, materials, etc.)

    MINIMUM REQUIREMENTS

    Category Requirement
    Education Diploma or Degree preferred
    License Code 8 Driver’s License (essential)
    Experience – 3 years of training experience
    • 3 years in retail industry (preferred) |

    KNOWLEDGE, SKILLS & ABILITIES

    Core Competencies

    • Communication (verbal & written)

    • Facilitation & presentation skills

    • Attention to detail & accuracy

    • Analytical & reporting skills

    • Project management

    • Administration & planning

    • Conflict resolution & interpersonal skills

    • Strong ability to motivate and influence others

    • IT proficiency (MS Office Suite)

    • Resilience and ability to work under pressure

    • Strategic thinking & leadership capabilities

    PERSONAL ATTRIBUTES (KEY COMPETENCIES)

    • Emotional maturity and professionalism

    • Agility – quick learner, adaptable

    • Performance-driven – goal-oriented

    • Critical thinking and problem-solving

    • Effective self-management

    • Organizational awareness

    • Team collaboration

    • Time and deadline management

    HOW TO APPLY

    1. Visit the Smollan careers page or job portal where the listing was posted.

    2. Register or log in to submit your application.

    3. Prepare and upload:

      • An updated CV

      • Optional: A cover letter highlighting your training and facilitation experience

    4. Ensure your application reflects relevant training experience, especially in retail or FMCG environments.

    NOTE

    • No closing date was specified, so apply as soon as possible.

    • Only shortlisted candidates will be contacted.

    • By applying, you agree to POPIA compliance regarding your personal data.

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