Pepkor Lifestyle invites motivated, experienced retail leaders to join its team as a Front and Back Office Supervisor. This role at HiFi Corp offers a rewarding opportunity to lead, manage, and drive impactful operations in a well-established retail brand.
This position combines operational management with a strong focus on customer satisfaction, team leadership, and financial integrity.
Front and Back Office Supervisor Role Overview
- Location: Bloemfontein, Free State
- Company: Pepkor Lifestyle – HiFi Corporation
- Employment Type: Permanent, Full-Time
- Application Deadline: November 20, 2024
Why Work with Pepkor Lifestyle?
As a Front and Back Office Supervisor, you will be part of a dynamic organization that emphasizes innovation, inclusivity, and career growth. Benefits of joining include:
- Meaningful Impact: Contribute to delivering accessible, high-quality products to a wide consumer base.
- Growth Opportunities: Engage with diverse products and pathways for career advancement.
- Creative Environment: Join a team that values new ideas and continuous improvement.
- Competitive Package: Benefit from a competitive salary, benefits, and professional development support.
- Social Contribution: Be part of a mission focused on positive social change and quality living for all.
Key Responsibilities
The Front and Back Office Supervisor will:
- Manage Customer Satisfaction: Drive customer retention by implementing effective strategies and ensuring high-quality service.
- Optimize Stock Management: Supervise inventory, ensure availability, and reduce stock losses.
- Ensure Compliance and Manage Risk: Adhere to all policies and industry regulations.
- Lead and Develop the Team: Coach, mentor, and build a high-performing, collaborative work environment.
- Oversee Operations: Manage front and back-office tasks, including cash handling, transaction accuracy, and overall efficiency.
Required Qualifications and Experience
- Education: Grade 12/Matric
- Experience: Minimum of three years in retail management
- Technical Skills: Proficiency in SAP, specifically in stock and sales management.
Ideal Candidate Profile
This role seeks a candidate with:
- Strategic Thinking: A strong business acumen and a solutions-oriented mindset.
- Leadership Abilities: Talent for developing top performers and fostering teamwork.
- Sound Judgment: The ability to make decisive, beneficial decisions for the team and company.
- Customer Focus: Dedication to delivering exceptional customer service.
- Resilience: A positive outlook, ability to handle challenges, and a commitment to inclusivity and diversity.
How to Apply
Submit your detailed CV by November 20, 2024. Shortlisted applicants will undergo verification checks, including credit, criminal, and educational background assessments.
Tip: How to Write a Cover Letter to Accompany Your CV
Start your journey with Pepkor Lifestyle at HiFi Corp – lead, inspire, and make a difference in retail!