Committed Strategic Account Manager |Closing Date: 04 July 2025
The Account Manager is responsible for managing and growing relationships with Vodacom’s large enterprise customers. This includes understanding client needs, delivering tailored telecom and ICT solutions, and ensuring exceptional customer experience. The role focuses on maintaining and expanding a portfolio of key accounts to achieve sales targets and business objectives.
JOB OVERVIEW
Job Title: Account Manager
Requisition ID: 262386
Company: Vodacom
Location: Bloemfontein, South Africa
Employment Type: Full-time
Closing Date: 04 July 2025
Responsibilities:
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Manage and nurture relationships with large enterprise/key account clients
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Drive customer retention, satisfaction, and revenue growth across your portfolio
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Identify customer needs and offer tailored Vodacom solutions
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Develop and maintain account development plans and sales strategies
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Handle escalated customer issues and ensure timely delivery of products/services
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Collaborate with internal stakeholders to improve customer experience
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Forecast and track key account metrics and prepare detailed reports
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Support finance with overdue client payments
Qualifications:
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3-year Diploma or Degree in Sales, Business, or a Technical field (SAQA Accredited) — Essential
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Postgraduate qualification — Advantageous
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Minimum 3+ years’ experience (Account Manager) OR 5+ years’ (Senior Account Manager) in telecoms or ICT sales
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Strong background in portfolio management, relationship-building, and solution selling
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Valid driver’s license required
Benefits:
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Competitive incentive programs and benefit packages
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Medical aid, retirement funds, and risk cover
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Cellphone and data benefits
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Fibre connection discounts and exclusive staff deals via partner companies
Application Process:
Submit your CV via Vodacom’s careers platform by 04 July 2025.
ALSO SEE: SAQA Qualification Verification Guide