Sales Associate: Totalsports Kroonstad x1
Job Details
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Job Title: Sales Associate (120hr)
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Company / Brand: Totalsports
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Company Group: The Foschini Group
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Location: Kroonstad
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Job Type: Full-Time
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Job ID: 12030
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Application Closing Date: 21 March 2026
Job Overview
Totalsports is looking for a passionate and customer-focused Sales Associate to join their team in Kroonstad.
The successful candidate will act as a brand ambassador, delivering exceptional customer service while helping customers find the best products to meet their sports and lifestyle needs. The role involves driving sales, maintaining store standards, and ensuring customers enjoy an outstanding shopping experience.
This opportunity is ideal for individuals who enjoy working in a fast-paced retail environment, are motivated by sales targets, and have a passion for sport, fitness, and customer service.
Job Description
The Sales Associate will play an important role in ensuring the store delivers a high-quality customer experience. The role involves assisting customers with product selection, achieving sales targets, and maintaining a well-stocked and organised store environment.
The candidate will actively identify sales opportunities, stay informed about the latest sports and fashion trends, and contribute to building strong customer relationships. Additional responsibilities include replenishing stock, maintaining store presentation standards, and supporting the team in achieving store performance goals.
Key Responsibilities
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Serve as a brand ambassador and deliver excellent customer service.
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Identify customer needs and provide suitable product solutions.
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Track and work towards achieving sales targets.
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Promote and sell a wide range of sports and lifestyle products.
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Stay updated on the latest décor, fashion, and sports trends.
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Identify opportunities to generate new sales.
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Assist with stock replenishment to ensure product availability.
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Maintain a store environment that is welcoming and ready for customers.
Minimum Requirements
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Grade 12 (Matric) qualification.
Key Skills and Competencies
Core Skills
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Strong customer service skills
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Good verbal and written communication
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Ability to multi-task in a fast-paced retail environment
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Ability to work independently
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Ability to take initiative
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Strong attention to detail
Customer-Focused Skills
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Builds customer loyalty
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Handles customer challenges effectively
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Negotiation and selling skills
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Strong customer service delivery
Behavioural Competencies
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Adhering to standards and ensuring quality work
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Commitment to continual improvement
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Strong decision-making ability
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Perseverance and motivation
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Planning and organising skills
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Ability to build relationships and network effectively


