Job Overview: Branch Manager
- Employer: Pepkor Lifestyle
- Location: Bloemfontein, Free State
- Employment Type: Permanent
- Salary: Market Related
- Reference: 160239
Position Summary:
Pepkor Lifestyle is seeking an experienced Branch Manager to lead operations in a fast-paced retail environment. The Branch Manager is responsible for overall store performance, including staff management, customer satisfaction, profitability, and operational excellence. This role requires strategic planning, effective leadership, and a focus on creating a positive work environment that drives sales and service excellence.
Key Responsibilities:
Sales & Financial Management:
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Drive store profitability through daily planning, execution, and monitoring of all operations.
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Manage budgets, financial reporting, and administrative tasks to meet company targets.
Stock & Merchandising:
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Oversee inventory management, stock control, and replenishment processes.
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Ensure store presentation and merchandising standards align with company guidelines.
Customer Service & Safety:
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Ensure superior customer service and a shopping environment that enhances the customer experience.
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Maintain safety and security standards for staff, customers, and assets.
People Management:
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Lead, coach, and develop store staff to optimize performance and engagement.
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Foster teamwork, accountability, and a positive work culture.
Operational Excellence:
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Implement company strategies and initiatives to drive operational efficiency.
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Monitor and maintain compliance with company policies and procedures.
Minimum Requirements:
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Grade 12 (essential).
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3–5 years’ experience in management within a retail environment.
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Retail Management or Business Diploma (advantageous).
Key Competencies:
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Strong business acumen and decision-making abilities.
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Excellent verbal and written communication skills.
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Leadership, people management, and team development.
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Planning, organizing, and execution skills.
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Customer-centric mindset with integrity and resilience.
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High energy, drive, and a “can-do” attitude.
Why Join Pepkor Lifestyle:
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Opportunity to lead and grow in a dynamic retail environment.
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Play a key role in driving branch profitability and customer satisfaction.
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Develop your management career with a respected retail brand.