Assistant Store Manager- TotalSports x1
Job details
- Position: Assistant Store Manager
- Company: TotalSports
- Location: Loch Logan Waterfront
- Job Type: Full-Time (On-site)
- Closing Date: 14 April 2026
This role is ideal for someone who is sales-driven, customer-focused, and strong in leadership, with a passion for retail and performance.
Job Description
As an Assistant Store Manager, you’ll support the Store Manager in running daily operations while driving sales growth, customer experience, and team performance. You’ll also play a key role in blending in-store and online (omnichannel) retail.
Key Responsibilities
Store Operations & Sales
- Drive sales performance and meet targets
- Promote new customer accounts and services
- Manage value-added services (insurance, subscriptions)
Visual Merchandising
- Maintain high standards of store layout and displays
- Ensure branding is consistent and visually appealing
Omnichannel Retail
- Support and promote Bash online shopping in-store
- Assist with online order fulfilment and customer support
Leadership & Team Support
- Assist in managing staff performance and coaching
- Help oversee daily store operations
- Motivate the team to hit targets
Customer Experience
- Deliver excellent customer service at all times
- Handle customer queries and challenges effectively
Requirements
- Retail management or supervisory experience (preferred)
- Strong leadership and communication skills
- Sales-driven mindset
- Ability to work under pressure and meet targets
Key Skills
- Customer service & relationship building
- Sales and negotiation
- Strategic sales planning
- Team leadership and motivation
- Problem-solving and decision-making
- Digital communication with customers
Core Behaviours
- Takes initiative and acts fast
- Builds strong relationships
- Customer-first mindset
- Holds self and others accountable
- Motivates and engages the team
- Respects diversity and teamwork
Pro Tip
To stand out, your application should highlight:
Sales achievements (targets met or exceeded)
Leadership experience (even informal team leading)
Customer service examples
Any retail or cashier experience
Experience with online/digital sales (big advantage)